communication

The Speech Wiz says, “The heart of leadership is 99.9999% communication.”

There is a demand these days for leaders to become better communicators. From CEOs to heads of state, people want their leaders to be better at communication ideas, initiatives and policies. All of this comes on the heels of a generation severely lacking in many of the basic communication skills. Leaders cannot afford the luxury of dismissing solid communication skills as a necessary personal attribute. Why?

Because the heart of leadership is 99.9999% communication. Leaders are charged with being the trustworthy voice and face of their enterprise. Whether you are the CEO of a fortune 500 or the leader of a non-profit, your ability to communicate effectively is the most critical skillset in your leadership toolbox.

Leaders have three basic duties they perform in their role through communication, each of which can have an enormous impact on those they lead. 

These three duties are:

  1. Invitation

  2. Demonstration and

  3.  Inspiration

If you’re a leader or aspire to become one, you’ll want to read on.

The Speech Wiz says, "Behind every excuse you give is a reason asking you to own it."

Can you imagine walking into a meeting with a major client and instead of beginning your presentation you pause and say the following, “You may not believe this, but my dog ate my thumb drive and I will not be able to make my presentation today.”

I trust you cannot imagine yourself actually saying anything like this, but I have been in large public forums where I have heard speakers basically say something similar. I have also been in classrooms where students have offered the modern-day equivalent of “my dog ate my homework”. You know the one. It gets used a lot in business too. Can you guess it?

Stumped?

OK, I’ll relieve your befuddlement. Tell me if you’ve ever heard this famous excuse in place of actual performance, “My hard drive crashed.”

This leaves me wondering, why is it so easy for people to make excuses for their shortfalls and so hard instead for them to offer a reason for the outcome?

Do you know what the difference is between an Excuse and a Reason?

Read on and I’ll explain.